Introduction
These Terms and Conditions govern your use of our milk delivery service. By subscribing, you agree to comply with these terms. Please read them carefully before placing an order.
Service Description
We deliver fresh milk sourced exclusively from our farm to your doorstep. Availability may be limited due to the exclusive nature of our supply.
Subscription and Billing
• Subscriptions are billed in advance, and payment must be made through the available methods on our platform.
• By subscribing, you authorize us to charge your chosen payment method for recurring deliveries unless canceled.
Delivery
• Delivery schedules are determined based on your location and subscription.
• We ensure timely deliveries but are not liable for delays caused by unforeseen circumstances such as weather, traffic, or force majeure events.
Refund and Cancellation Policy
• Customers can cancel their subscription at any time.
• Refunds are processed within 10 business days of the cancellation request, effective 24 hours after the cancellation request is received.
Quality Guarantee
• Our milk is guaranteed fresh upon delivery. Please store it in a refrigerator immediately upon receipt.
• Any concerns about product quality must be reported within 24 hours of delivery for resolution.
Limitation of Liability
We are not responsible for any damages or health concerns arising from improper handling or storage of the product after delivery.
Amendments
We reserve the right to update these Terms and Conditions at any time. Customers will be notified of significant changes.